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Manoj Kumar Pandey

Associate Professor

Biosketch

Prof Manoj K Pandey holds a Master degree in Management from Banaras Hindu University (BHU) & is an Associate member of Insurance Institute of India. He served in Life Insurance industry for 20 years in different capacities & roles in India & Gulf Countries. He had been Resident Manager of LIC in Sultanate of Oman. His last assignment in industry was that of Head – life & medical insurance of a leading local insurance company in Oman.

Prof. Pandey joined Birla Institute of Management Technology (BIMTECH) as a Associate Professor in its Insurance program in December, 2011. He is involved in teaching & research in area of life insurance , insurance channel management & general marketing.

In his administrative role Prof Pandey has handled many portfolio in past being Chairperson of Centre for Management Development & Consultancy , Chairperson – Corporate Communication , Chairperson – Admission & Course Coordinator of Program Insurance.

Prof Pandey is pursuing his doctoral study (PhD) in risk management area from Dept. of Management Studies , Sardar Patel University , Vallabh Vidya Nagar , Gujarat.

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Education

  • Master of Management Studies (MMS) , Institute of Management Studies, Banaras Hindu University , 1990
  • Batchlor of Science ( Hons.) Physics , Institute of Science , Banaras Hindu University , 1988
  • Associate of Insurance Institute of India , Mumbai , 2008
  • Phd ( Enrolled ) : Sardar Patel University , Vallabh Vidya Nagar , Gujarat

Research

  • Life & Medical Insurance
  • Insurance Distribution Channel
  • Social / Digital Marketing
  • Technology in Finance / Insurance

Awards & Recognition

  • Best paper presentation award for the paper titled “Street vendors in India & financial inclusion: An assessment of socio-demographic factors & awareness levels” in the 9th Global Leadership Research Conference by Amity University in February, 2024.
  • India’s Top 30 Marketers in Education by ASMA (Adoption of Social Media in Academia) in the year 2018.
  • Cash award from Insurance Institute of India for securing 1st rank in two of the Fellowship papers in the year 2009.

Teaching Courses and New Courses Developed

  • Marketing Management, Insurance Distribution Channel
  • Managing Wealth & Financial Planning
  • Principle & Practice of Life Insurance
  • Basic course on Emerging Technology / insuretech
  • Employee Benefit

Experience

  • Associate Professor, Insurance & Marketing Area, Birla Institute of Management Technology, Greater Noida, India, December – 2011 onwards.
  • Asst. General Manager & Head – Life & Medical Division , Oman United Insurance Company , Muscat , Sultanate of Oman , 2099-2011
  • Country / Resident Manager , LIC (International) , Muscat , Sultanate of Oman , 2006-09
  • Officer in Scale 1/2/3 with Life Insurance Corporation of India at different locations / assignments , 1992-2006.
  • Research Assistant , Marketing Area , Indian Institute of Management , Ahmedabad , 1991-92
  • Marketing Executive , GSL (India ) Ltd, Bharuch, Gujarat , 1990-91

Academic Positions and Assignments

  • Chairperson, Centre for Management Development & Consultancy, Birla Institute of Management Technology, 2022-24
  • Chairperson, Centre for Corporate Communication, Birla Institute of Management Technology, 2018 – 2020
  • Chairperson, Centre for Admission, Birla Institute of Management Technology, June 2015-18
  • Course Coordinator, PGDM – Insurance Program, Birla Institute of Management Technology, 2012-15 & 2020-22

MDP Sessions, Workshops and Technical Lectures

  • Have been engaged in a series of MDPs for insurance professionals from India, Nepal, & Bangladesh.
  • Conducted an online paid 30 hours Certificate Course in Life Insurance for life insurance officials in Sept / October, 2020.

Professional Associations and Memberships

  • Chairperson, Claim Review Committee, Bandhan Life Insurance Company
  • Member: Policyholder Protection Committee, SUD Life Insurance Company
  • (Earlier served also as member Claim Review Committee)
  • Member: Policyholder Protection Committee, Aviva Life Insurance Company
  • Consultant: Banking, Finance & Insurance Institute of Nepal (BFIN), Kathmandu
  • Member: Academic, Risk Management Association of India
  • Member: Advisory Panel, Arthgram Agri and Business Services Private Limited company, Mumbai

Conference, Seminar Paper and Presentations

  • Moderated a panel discussion on the theme ” Changing distribution landscape in India” in  #Insurance Tech Conference organized by B2B Infomedia on February 19th, 2020 in Delhi
  • Participated as a panelist in  #InsuranceSummit2020 on February 7, 2020 in Kathmandu on the theme “ The future of insurance & the growing use of technology”.
  • Lead convenor of an industry-academia seminar on the theme “Insurance Industry in India : A spectrum of opportunity ” in association  #CPCU India forum &  BimaMall on January 24, 2020
  • Presented a research paper titled ” Digital technology bringing sustainable & inclusive business in rural India – A case of Indian general insurance industry” at a national seminar on transformation of rural economy in Sardar Patel University , VallabhVidyanagar , Gujarat on January 18th , 2020
  • Delivered talk on theme “Digital Transformation : Risk for Insurance Sector” in BFIN annual risk management conference in Kathmandu , Nepal on August 14, 2019
  • Participated as a panellist in 14th World Education Summit in Delhi on August 9th , 2019 on the theme “ Scope of automation in enrolment in higher education”
  • Participated as a panellist in Higher Education Technology Conference in Gurugram on June 22th   2019 on the theme “ Leveraging technology for scaling application & enrolment management”
  • Lead convenor of 1st BIMTECH-FAIR International Seminar on “CAPITALIZING ON THE EMERGING TRENDS IN INSURANCE IN AFRO-ASIAN REGION: IN QUEST OF PROFITABLE AND SUSTAINABLE GROWTH” April 22-23, 2019.
  • Participated as a panellist on the theme  “Digital disruption & paradigm shift in enrolment at educational institution” at  #IndianEducationCongess2019 in Aerocity , New Delhi on February 13th , 2019
  • Participated as a panellist in ASMA annual convention & award ceremony 2018 on the theme “Adoption of social media as a marketing tool for educational institutions” in Bengaluru  on August 31st , 2018.

Magazine and Newspaper Articles

  • An article “Indian Insurance Sector – Opportunities Ahead” published in the monthly publication Forum’s View of Bombay Stock Brokers Forum in July 2021 issue (pages 44-46)
  • https://lnkd.in/dm8-PQZ
  • Featured in article “Life insurance customers crave human touch” in the May 2021 edition of Asia Insurance Review
  • An article “Budget 2021 – How does it augur for insurance sector” published on March 8th in Business World
  • http://www.businessworld.in/article/Budget-2021-How-Does-It-Augur-For-Insurance-Sector-/08-02-2021-375038/
  • Have featured in many industry-specific news articles published by moneycontrol.com in the recent past

Research Funding and Consulting

  • Worked as core team member on a UN funded project “ Need assessment of micro-insurance product for SWAPNO beneficiaries” in Bangladesh.

Editorial Positions and Reviews

  • Member Editorial Team – Nepalese Journal of Insurance & Social Security ISSN 2565-4942

Interviews and Media Impact

Recent Paper Presentations

  • Presentation of a paper titled “Street vendors in India & financial inclusion: An assessment of socio-demographic factors & awareness levels” at the 9th Global Leadership Research Conference by Amity University in February 2024.
  • Presented a paper titled “Assessing the Viability and Implementation of Parametric Insurance as a Tool to Mitigate Pandemic-Related Risks for Manufacturing MSMEs” at the ISDSI Global Conference organized by IIM – Ranchi in December 2023.
  • Presented a paper titled “Assessing the Feasibility of Pool Mechanisms for Mitigating Risks for MSMEs in Pandemic Scenario in India” at the PRISM Conference organized by Dr. Pritam Singh Foundation at BIMTECH in November 2023.
  • Presented a paper titled “A study of the paradigm shift in advertisement appeal of LIC of India post liberalization” at the National E-Conference on Advances in Business, Management & Technology (NCABMT 2021) organized by Mahatma Gandhi Central University, Motihari, Bihar on June 26th, 2021.

Participation In Seminars as Resource Person / Panelist

  • Delivered an online session on “Role of Insurance in Disaster Management” for the participants of UGC-HRDC program on invitation of Sardar Patel University, Vallabh Vidya Nagar, Anand on January 8th, 2021.
  • Participated as a panelist in #insurancesummit2020 on February 7, 2020 in Kathmandu on the theme “The future of insurance & the growing use of technology”.
  • Lead convenor of an industry-academia seminar on the theme “Insurance Industry in India: A spectrum of opportunity” in association with #CPCU India forum & bimamall on January 24, 2020.
  • Delivered talk on the theme “Digital Transformation: Risk for Insurance Sector” in BFIN annual risk management conference in Kathmandu, Nepal on August 14, 2019.
  • Lead convenor of the 1st BIMTECH-FAIR International Seminar on “Capitalizing on the emerging trends in insurance in the Afro-Asian region: In quest of profitable & sustainable growth” April 22-23, 2019.
  • Resource Person for an interactive session on “Insurance Marketing Firms” organised by PHD Chamber of Commerce & Insurance Foundation of India on April 15th, 2015.

Online Media Presence

  • Active on online platforms as a panellist / resource person for insurance related matters on youtube channels such as Money9 , bitv , Tennews ,Tax4wealth & Jagran

Research Papers and Publications

  • Pandey MK, Nisha Pandey (Dec 2022) “A study of the advertisement appeal of LIC of India” BIMTECH Shodh Gyan, Volume 3, ISSN 2395-0617 (UPENG04328)
  • Pandey MK, Pareek Manoj & Aswin C Prakash (Dec 2021) “Wearables Technology: Awareness, Adoption and Applications in Indian Health Insurance Industry” Turkish Journal of Physiotherapy and Rehabilitation; 32(3) ISSN 2651-4451 | e-ISSN 2651-446X
  • Pandey MK & Dr. Yogesh C Joshi (2020) “Technology Adoption – Facilitating insurance penetration in Rural India” Synergy – Journal of Management, Sardar Patel University, Vallabh VidyaNagar, Gujarat ISSN: 0973-922X
  • Pandey MK, Pareek Manoj, Priyadarshi P (2020) “Technology enabling the digital transformation of motor insurance in India” Indian Journal Science & Technology, December (2020)
  • https://indjst.org/articles/emerging-technologies-enabling-the-digital-transformation-of-motor-insurance-in-india
  • Pandey MK, Chattoraj AK (2019) “Benchmarking the customer service standard by regulator – The missing links” IRDAI’s journal Dec, 2019 issue (pages 32-36)
  • https://www.irdai.gov.in/admincms/cms/uploadedfiles/Journal%20IRDAI%2028.02.2020.pdf
  • Pandey MK, Seth Pallavi (2019) “Usages of technology for sustainable & inclusive growth in insurance industry in India” The Journal of Insurance Institute of India, Volume VII, Issue No I, July-Sept – 2019 – ISSN No 2278-6759
  • Pandey MK, Vikas Rana (2019) “Insuring Road for National Development” published in The Insurance Times Volume XXXIX No 2, Feb -2019 issue, ISSN – 0971-4480
  • Pandey MK, Shubham Singh (2019) “Insurance protection for Solar Farms” published in The Insurance Times Volume XXXIX No 6, June -2019 issue, ISSN – 0971-4480
  • Pandey MK, Namrah Akram (2018) “Growing use of social media in customer engagement in insurance industry in India” published in The Insurance Times Volume XXXVIII No 5, May 2018 issue, ISSN – 0971-4480
  • Pandey MK, Dr. Seth Pallavi (2017) “Use of technology for sustainable & inclusive growth – A case of Bajaj Allianz General Insurance Co” published in a ICMC edited book bearing no ISBN 978-93-84052-82-9
  • Pandey MK, Verma Ajay (2016) “Increasing Rural Insurance Penetration through common service centre (CSC) – A case study of Future Generali Insurance Co” Case published in ICMC edited book bearing no ISBN 978-93-84052-82-9 IN December 2016 issue.
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