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Shivinder Kaur

Designation: Assistant Professor

Email: [email protected]



To inspire the lives of as many learners as possible, through intellectual humility, knowledge and willingness to understand and adapt.” I believe that to be a great teacher, there is a constant endeavor to improve.

 

Degree Institution Percentage Year
Doctor of Philosophy School of Management Studies, Punjabi University, Patiala Title of thesis – Development of Predictive Models for Human Resource Management Processes 2018
UGC NET JRF Cleared UGC NET and JRF June 2011
Management of Business Administration School of Management Studies, Punjabi University, Patiala 75.50% May’ 2011
Bachelor of Technology University College of Engineering, Punjabi University, Patiala 81.75% May’2007
XII (Non- Medical) Budha Dal Public School, CBSE, New Delhi 80.40% March’2003
X Budha Dal Public School, CBSE, New Delhi 83.20% March’2001

Business Analytics, Human Resource Management, Information Systems

Teaching – Business Statistics, Management Information Systems, Organization Behaviour and Human Resource Management, Introduction to Business Analytics, Fundamentals of Data Management, Data Analysis with Excel, Introduction to R

New Courses Developed – Certificate Course in Business Analytics

Time Period Job role & Tasks
14 October’ 2019 to 19 September 2023 Assistant Professor, Chitkara Business School, Chitkara University, Punjab, India

Ø  Guiding three Doctoral Research candidates, one awarded degree

2017-2019 Guest Faculty at School of Management Studies (SMS), Punjabi University, Patiala (PUP) ***
November 2012 to 2017 UGC Research Fellow at SMS, PUP ***

Ø  Taught and designed the syllabus for Certificate Course in Business Analytics with practical lab sessions on MS SQL Server 2012

July’2007 to March’2009 Software Engineer at Infosys Technologies Limited, Bangalore

Time Period Job role & Tasks
14 October’ 2019 to 19 September’ 2023 Assistant Professor, Chitkara Business School, Chitkara University, Punjab, India

Ø  Guiding three Doctoral Research candidates, one awarded degree

2017-2019 Guest Faculty at School of Management Studies (SMS), Punjabi University, Patiala (PUP) ***
November 2012 to 2017 UGC Research Fellow at SMS, PUP ***

Ø  Taught and designed the syllabus for Certificate Course in Business Analytics with practical lab sessions on MS SQL Server 2012

  • Editorial Board Member of International Journal of Data Science, Inderscience Publishers, ISSN 2053-0811

Delivered workshops for Refresher Course at PSPCL

YEAR 2023

  • Journal Articles

o          Understanding Consumer Repurchase Intentions Towards Luxury Retail Brands: Evidence from an Emerging Market, Journal of Retailing and Consumer Services, In Press

o          Identifying healthcare providers’ perspectives on the efficacy and uptake of artificial intelligence, Technology Forecasting and Social Change, In Press

o          “Review the role of artificial intelligence in detecting and preventing fnancial fraud using natural language processing”, International Journal of Systems Assurance Engineering and Management, https://doi.org/10.1007/s13198-023-02043-7

 

YEAR 2022

  • Journal Articles

o          “Thematic Analysis of Financial Technology (Fintech) Influence on the Banking Industry”, Risks, 10(10), 186

o          “Recent trends of green human resource management: Text mining and network analysis”, Environmental Science and Pollution Research, 29(56), 84916-84935

o          “Individual differences and turnover intentions: perspectives from the Indian IT industry”, Journal for Global Business Advancement, 15(2), 155-180.

o          “Strategies to Retain Employees in the IT Industry: The Case in India”, Asian Social Research, https://doi.org/10.12982/CMUJASR.2023.008

o          “A Review of Green Human Resource Management for Organizational Sustainability through Employee perspective: A Critical Review”, Journal of East China University of Science and Technology, 65(2), 399-420.

o          “Examining the Role of Fintech in the Future of Retail Banking”, ECS Transactions, 107(1), 9855

 

YEAR 2020

  • Journal article

o          “Investigating Possibility of Predicting Turnover of Indian IT Engineers based on Quality of Work Life using ANN” published in International Journal of Advanced Science and Technology (Non-SCI), ISSN 2005-4238, Vol. 28 (19), pp. 768-778.

o          “Social Media in Academia: Towards Topology Development and Discerning Dominant Use Motive” published in Journal of Information, Communications and Ethics in Society (ABDC-B and ESCI), ISSN 1477-996X, 18(2), 255-280.

 

YEAR 2019

  • Journal article

o          “Developing HRIS for Predictive Attrition and Retention management of Indian IT Engineers- Using ANN, ANOVA and SmartPLS”, published in International Journal of Innovative Technology and Exploring Engineering (Non-SCI), ISSN 2278-3075, Vol. 8 (9S), pp. 710-715.

o          “Determinants of Key Facets of Job satisfaction in banking sector – Applying SMART PLS and Artificial Neural Networks”, published in Journal for Global Business Advancement (SI), ISSN 1746-9678, Volume 12 (2), pp. 298-323.

OTHERS

  • Journal article

o          (2017) – “Predicting ‘Who’ Leaves: Using Individual differences to predict attrition in IT industry” published in “Indian Management Studies Journal” (UGC Care list), Vol. 21, No.2, pp. 77-112, ISSN 0974-4355.

o          (2017) – “Analytics in Management with special emphasis on use of ANN as predictive analytical tool in HRM Processes”, published in International Journal in Applied Studies and Production Management, Vol.3, Issue 2, Feb-May 2017, ISSN 2394-840X, pp.68-79

o          (2014) – ‘Simulating a model of Strategic Information System for Training Process Effectiveness in PSPCL’, published in Indian Management Studies Journal (ISSN 0974-4355), Vol.15 (2), pp. 155-172.

Title Authors Journal Rank Year of
Publication
Leaders’ Knowledge Systems in Strategizing Communication in High Uncertain and Low Uncertain Crises: Balancing Operational and Relational Outcomes Anjali Bansal, Shivinder Nijjer Journal of Knowledge Management A*/ ABS – 4* 2024
Generative Artificial Intelligence (GAI): Conceptualization, Benefits, Challenges, and Future Directions Shivinder Nijjer, Paul Benjamin Lowry, Meenakshi N, Amandeep Dhir Journal of the Association for Information Systems A*/ ABS – 4 2024
Scandals in Supply Chain. Longitudinal Qualitative Study Shivinder Nijjer, Fahian Anisul Huq, Amandeep Dhir International Journal of Operations and Production Management A*/ ABS – 4* 2024
Continuance Intention of Fitness Wearables Shivinder Nijjer, Amandeep Dhir Information & Management A*/ ABS – 4* 2023
Great Resignation Shivinder Nijjer, Amandeep Dhir Human Resource Management A*/ ABS – 4 2024
Cybervetting Shivinder Nijjer, Amandeep Dhir Journal of the Association for Information Systems A*/ ABS – 4 2024
Quiet Quitting Shivinder Nijjer, Amandeep Dhir Human Resource Management A*/ ABS – 4 2024

YEAR 2023

Book chapter

o          “Unraveling a New Age of Travel in Blockchain Based Metaverse”. In: Marriwala, N., Tripathi, C., Jain, S., Kumar, D. (eds) Mobile Radio Communications and 5G Networks. Lecture Notes in Networks and Systems, vol 588. Springer, Singapore.

 

 

YEAR 2022

Books

o          Edited Book “Religion and Consumer Behavior: Influence of Religiosity and Culture on Consumption”, Routledge, Taylor and Francis Group, 9781003288558

  • Book chapter

o          “Blockchain for transformation in digital marketing”, In Handbook of Research on the Platform Economy and the Evolution of E-Commerce, 274-298, IGI Global.

o          ‘Customer Analytics:  Deep Dive into Customer Data’ in Edited book ‘Encyclopedia of Data Science and Machine Learning’, IGI Global, ISBN13: 9781799892205

 

YEAR 2021

  • Book chapters

o          “Government Policies During Lockdown: Indian vs. International Perspective”, in Edited book “Stakeholder Strategies for Reducing the Impact of Global Health Crises”, IGI Global, ISBN: 9781799874959, pp. 18-39.

  • Book – “Predictive Analytics in HRM: A Hands-on Approach” published by Routledge India, Taylor and Francis Group, ISBN: 978-0-367-90321-3.

 

YEAR 2020

  • Book chapter

o          “Predictive Big Data Analytics in Healthcare”, published in the book titled “Big Data Analytics and Intelligence: A Perspective for Health Care”, published by Emerald Publishing Limited, ISBN: 978-1-83909-100-1, pp. 75-91.

 

YEAR 2019 and before

  • Book chapter
  • “Content Analysis of Online Hotel Reviews” published in the “Advancements in Global Business Research across Emerging Countries”, McGraw Hill Education (India) Pvt. Ltd., ISBN (13): 978-93-5316-740-0, pp. 548-562.
  • (2018) – “Predictive Analytics in HR – Applying Artificial Neural Networks to predict ‘Who’ quits and ‘Who’ stays in Indian IT firms” published in “Defining the Frontiers of Global Business Research Across Emerging Countries”, McGraw Hill Education (India) Pvt. Ltd., ISBN (13): 978-93-5316-106-4, pp. 521-555

Editorial Board Member of International Journal of Data Science, Inderscience Publishers, ISSN 2053-0811

Invited Reviews for Journal of Consumer and Retailing Services, Computers in Human Behaviour and other Elsevier journals

Presented two articles in Chitkara University Doctoral Consortium, Chitkara University, Punjab, India held from 12-14 November, 2021 titled

o          Examining the role of Fintech in the future of Retail Banking

o          A Review of Green Human Resource Management for Organizational Sustainability through Employee perspective: A Critical Review

  • Presented ‘Investigating Paradigm in Green HRM for Organizational Sustainability: Relation with Employees’, at International e-conference on Advances in Business and Management, organized by Shaheed Bhagat Singh College, University of Delhi, India from 4-6 March, 2021.
  • Presented “Investigating possibility of predicting Turnover of Indian IT Engineers based on Quality of Work Life using ANN”, at 3rd International Conference on Innovations in Computing, held at CGC, Landran, Mohali from 12-13 December, 2019.
  • Presented “Developing HRIS for Predictive Attrition and Retention Management of Indian IT Engineers – Using ANN, ANOVA and SmartPLS”, at International Conference on Innovations in Communication, Computing and Sciences, held at CGC, Landran, Mohali from 26-27 July, 2019
  • Received the Best Paper Award for the research paper “Determining the Destination Image of Punjab: A Social Media Perspective”, presented at AGBA’s 16th World Congress held at IIT, Delhi from July 2-4, 2019
  • Presented ‘Building Predictive Selection Screening and Turnover System based on Individual Differences for Indian Software Engineers using Artificial Neural Networks’ presented at AGBA conference 2017 held at MOI University, Kenya, dated 23rd to 25th November, 2017. Published in Conference Proceedings (Advances in Global Business Research), Vol. 14, ISSN: 1549-9332 (McGraw Hill), pp.653-665
  • Presented “Statistical designing of strategic information system (A Perspective of strategic management of PSPCL)” presented in 17th Punjab Science Congress held at Punjab Technical University, Kapurthala from 14th to 16th February, 2014.
  • Presented “Predicting ‘Who’ leaves?: Using individual differences to predict attrition in IT industry”, in First International Conference on Business Analytics Proceedings held at IIM, Bengaluru from 11-13th December, 2013.
  • Presented at 2nd International Conference on Computing Sciences, on the topic “Development of (DNIMS) Distribution Network Information System – Case on PSPCL”, organized by Lovely Professional University, Phagwara on 15-16th November, 2013.
  • Presented “Economic growth and entrepreneurial and innovation culture: drivers of development?”, at International Conference on “Rural Development Challenges and Opportunity”, Cordia Group of Institutes, Sanghol, 17-18 November, 2012

 

FDP/ WEBINAR/ LECTURE SERIES:

  • 5-day International Online FDP on ‘Outcome Based Education’, organized by Tamil Nadu Teachers Education University & Dr.M.G.R. Educational and Research Institute, Faculty of Education & Academic Staff College, Chennai, from 5th June, 2023 to 9th June, 2023.
  • 3-day Abhinav Lecture Series on ‘Contemporary Issues in Business and Finance in Present Pandemic Situation in India’, organized by Business Spectrum, from 10th July, 2020 to 12th July, 2020.
  • Webinar on ‘Green Economy-The way forward’, organised by Dr. DY Patil School of Management on 24th August, 2020.
  • FDP on Machine Learning: Research and Practices, organised by University of Mumbai and Tilak Education Society’s SK College of Science and Commerce, Nerul from 3rd June, 2020 to 8th June, 2020
  • FDP on ‘Nurturing Research & Innovation in Higher Education Institutions’, organized by Dr. M.G.R. Educational and Research Institute, Tamil Nadu, from 29th June, 2020 to 4th July, 2020.

As Resource Person at PSPCL Refresher Workshop for AM/DM (HR) and Circle Assistants – at TTI, Patiala on 01.09.2023 (9.00 am to 5.00 pm)

  • As Resource Person – CUARS Workshop on ‘Articulating High Quality Research using text mining’ held virtually at Chitkara Business School, Chitkara University, Punjab, India, from 14th to 26th June, 2020.
  • As Participant and Presenter

o          3 days workshop on “Structural equation modeling using AMOS and Advance Issues in Research Methodology” held at School of Management Studies, Punjabi University, Patiala (SMS, PUP) from 16th to 18th  July, 2014

o          Presented paper on ‘Measuring Corporate Social Performance of MSE (Proposing a framework based on different perspectives on CSR)’ in National Seminar on ‘Problems and Challenges of Micro, Small and Medium Enterprises’, held at School of Management Studies, Punjabi University, Patiala from 27th to 28th March, 2014.

o          Paper presented on “Alleviating human capital management functions using advanced business analytics” at UGC Sponsored National Seminar, School of Applied Management, Punjabi University on March 5, 2013.

o          2 days workshop-cum-training programme sponsored by UNFPA on Census Data Dissemination held at Center for Census Studies and Research, Punjabi University, Patiala from 17th to 18th December, 2013.

ONE CANIDATE AWARDED PHD DEGREE in 2022

TOPIC – Exploring the future of Retail Banking: Role of Smart branches, Digital Currency and Fintech