Faculty Directory

  • Name: Pooja Misra
  • Designation: Associate Professor & Chairperson, Retail Management Program
  • Extension: 384
  • Email: pooja.misra@bimtech.ac.in
  • Date Of joining: 1 May 2008

Academic Experience

Associate Professor & Chairperson, Retail Management Program

Area of specialization

Ph.D in Management

Awards & Achievements

  • Compensation: Implications of Organisational Justice on Employee Engagement and the mediating role of Motivation and Job Satisfaction presented in Annual Doctoral Research Conference in Management – ANVESH, organized by Institute of Management, Nirma University, April 2012. Paper received the Second Prize.

Books

Chapters in Books

  • Chapter on “Demand Determinants impacting Automobile Industry: Comparative Analysis of Northern and Southern India” in Emerging Trends in Management, Excel India Publishers, International Management Institute, Bhubaneshwar
  • Chapter on “Macroeconomic Determinants Impacting Exchange Rate in India” published Emerging Horizons in Finance by Fore School of Management
  • Chapter on “Foreign Direct Investment in Uttar Pradesh” in “Dynamics of Underdevelopment of Uttar Pradesh” , ISBN 978-93-82563-32-7, Nov 2012
  • Chapter titled Compensation: Impact of Rewards, Distributive and Procedural Justice on Employee Engagement and the Role of Job Satisfaction in Retail Store Operation: A Study of Delhi and NCR published in Riding the New Tides Navigating the Future through Effective People Management, Emerald Publishing, October 2017, ISBN No. 9781786354174

Conference Papers

  • Research paper titled “A Study of Impact of Crude Oil prices and Gold prices on the Foreign Exchange Rate” in the National Conference on Managing Change in Evolving Economic Scenario in MDI, Gurgaon, in Dec 2017
  • Research paper titled “An Investigation of the Factors Affecting Indian Exchnage Rate: An Analysis” in the 3rd IMI International Conference on Drifts in Business, Governance and Societal Values : Conflict and Challenges held in IMI, Bhubaneshwar in Dec 2017
  • Research case study titled Hedonic Shoppers Factors Influencing Customer Satisfaction in Delhi and NCR : An Analysis in Leveraging Human Resources presented in the 5th International Conference on Management Cases organised by Birla Institute of Management Technology, Greater Noida in Dec 2017
  • Impact of Demonetization on Retail Store Operations: A Study of Delhi and NCR presented in International Conference on Strategies in in Volatile and Uncertain Environment for Emerging Markets held at  IIT, Delhi in July 2017
  • Analysis of Factors for Adoption of Digital Technology and its Stimulus on Emerging Market presented in International Conference on Strategies in in Volatile and Uncertain Environment for Emerging Markets held at  IIT, Delhi in July 2017
  • Research paper titled Factors impacting Customer Loyalty in NCR: An Analysis presented in the International Conference on "Innovation, Market Competition and Economic Development at IMI Bhubaneshwar in Dec 2016
  • Research paper titled, “Compensation: Impact of Rewards, Distributive and Procedural Justice on Employee Engagement and the Role of Job Satisfaction in Retail Store Operations: A Study of Delhi”, presented in FORE International OB & HR Conference 2016 (FIOHC) held at FORE School of Management, New Delhi , scheduled on 24-25 November 2016 at New Delhi. The paper won the Best Paper Award in the conference.
  •  Research paper titled, An Empirical Study of the Impact of High Performance Work Practices on the Turnover Intentions of IT Professionals”, presented in FORE International OB & HR Conference 2016 (FIOHC) held at FORE School of Management, New Delhi , scheduled on 24-25 November 2016 at New Delhi.
  • Research paper titled Factors Influencing Sales of Private Label vis-a-vis National Brands in NCR : An Analysis presented in The Emerging Market Conference Board, 2017 Annual Conference, organised by IIM Lucknow
  • Research case study titled Impact of BSE SENSEX on Foreign Institutional Investment: A Study presented in the 5th International Conference on Management Cases organised by Birla Institute of Management Technology, Greater Noida in Dec 2016
  • Research paper titled Customer Preference for Brick and Mortar Store over Online Store presented in the 2015 IMRA- IIMB International Conference at IIM Bangalore
  • Research paper titled USD – INR Exchange Rate Movements: An Empirical Analysis of Macroeconomic Determinants presented in the 7th International Conference on Excellence in Research & Education at IIM Indore, May 5-8, 2016
  • Research paper titled Study of Impact of BSE Sensex, Crude Oil and Gold Imports on Exchange Rate (INR/USD) presented in 4th Biennial Indian Academy of Management Conference, IIM Lucknow
  • Offline Vs Online Shopping: The Study of Customer Preference for Visiting Brick and Mortar Outlet presented in the International Conference on Management Cases, Dec 2015, BIMTECH, Greater Noida
  • Facilitating the Development of Creative Minds : A Case Study on Parisar Asha presented in the International Conference on Management Cases, Dec 2015, BIMTECH, Greater Noida
  • The Indian Shopping Experience: A Study of Delhi and NCR in GCMRM 2014 – Management Development Institute, Gurgaon, March 2015
  • Demand Determinants Impacting Automobile Industry: Comparative Analysis of Northern and Southern India presented in  International Business Research Conference in IMI, Bhubaneshwar, February 2015
  • Compensation: Impact of Rewards and Organisational Justice on Employee Engagement in Retail Store Operations: A Study of Delhi and NCR" in NICOM 2015 – 18th Nirma International Conference on Management, Institute of Management, Nirma University, January 2015
  • Demand Determinants in a Changing Market Scenario: An Analysis of Indian Automobile Industry" in Global Summit on Management Cases, IIM Raipur, December 2014
  • Macro-economic Determinants Impacting Exchange Rate in India: A Study; FIFC 2014, Fore School of Management, 2014, November 2014
  • An Assessment of Demand Determinants Impacting the Automobile Industry: A Study of South India presented in the International Conference on Management Cases, Dec 2013, BIMTECH, Greater Noida
  • Economic Growth: Empirical Analysis of Top Performing States of India" presented in the Indian Economic Growth in Regional Framework Conference organized by BIMTECH, Sept 28-29, 2013
  • Impact of Compensation on Sales Turnover and the role of Motivation in Retail Store Operations: A Study of Delhi and NCR presented in International Conference in Research and Education organized by IIM Indore and Universiti Tun Abdul Razak, KL, Malaysia, May 2013
  • Compensation: Impact of Rewards on Employee Engagement and the role of Motivation in Retail Store Operations: A Study of Delhi and NCR research paper presented in Tenth AIMS International Conference on Management organized by IIM Bangalore and AIMS International, Jan 2013
  • Impact of Compensation on Motivation, Job Satisfaction and Turnover Intentions in the Retail Industry: A Study of NCR presented in the International Conference on Management Cases, Nov 2012, BIMTECH, Greater Noida
  • Compensation: Impact of Rewards, Organisational Justice on Job Satisfaction
    and Turnover Intentions in Retail Store Operations: A Study of Delhi and
    NCR research paper presented in the International Conference on Business Management & Information Systems 2012, Singapore, Nov 2012
  • Compensation: Implications of Organisational Justice on Employee Engagement and the mediating role of Motivation and Job Satisfaction presented in Annual Doctoral Research Conference in Management – ANVESH, organized by Institute of Management, Nirma University, April 2012. Paper received the Second Prize.
  • Analysis of Transactional Styles @ Management students presented in the International Conference & Colloquium on Excellence in Research and Education at the Indian Institute of Management, Indore on Sept 25-28, 2010
  • Corporate Strategies @ Economic Slowdown in India research paper presented  in Business Challenges and Opportunites in South Asia, Intenational Conference organised by Punjab Commerce and Management Association, 2009
  • Gender Inclusivity @ Corporate Culture, Case Study presented in Gender Inclusivity: Proposing New Paradigms, Case study competition organised by IIM, Ahmedabad, 2009
  • Global Financial Crisis: Challenges & Strategies adopted by India Inc., research paper presented in Athenaeum 2010, international conference organised by Bharathidasan Institute of Management, Tiruchirappalli, 2010
  • HR Strategies @ Slowdown in India Inc., research paper presented in Impact of Economic Crisis in Global Business Scenario, international conference organised by Sai Ram Institute of Management Studies, 2009
  • Work Life Balance@India Inc., research paper presented in international conference organised by IES Management College and Research Centre in collaboration with National Institute of Personnel Management (NIPM), 2010
  • Hi Tech Working Conditions in Management Education: A Perspective of Gen Y, research paper presented in international conference organised by IES Management College, 2009

Education

Ph.D. Gautam Buddha University, Greater Noida
Masters Masters in Business Economics, University of Delhi, 1994
Bachelors Economics (Honours), Indraprastha College, University of Delhi, 1992
Any Other Degree Series 6; Series 26 & Series 63 qualified

 

Management Development Programme Initiatives

  1. Macro Economic overview
  2. Sessions on the “Art of Negotiation ”for the BIMTECH – ISB Goldman Sachs 10000 Women Programme
  3. Overview of General Economic Policy and Reforms: Economic Factors and other Key Issues in Globalization
  4. Conflict Management
  5. Stress Management
  6. Talent Management
  7. Transactional Analysis

Other Professional Experience

  • Total of over twelve years of experience with the Corporate industry.
  • Service Delivery Leader (AVP), American Express India (Pvt) Ltd
  • Customer Servicing Manager, Standard Chartered Bank
  • Associate, Lazard Creditcapital Venture Fund (India) Ltd

Research Initiatives

  • Worked on concept papers in Lazard Creditcapital Ventur Fund (India) Ltd
  • India Private Equity Funds (off shore fund based in Mauritius)
  • Agriculture focussed venture fund

Research Interest

  • Macroeconomic Environment of India
  • Current trends in Business Environment
  • Compensation and its effect on Turnover Intentions
  • Employee Engagement

Research Publications

  • Research  Paper titled “Factors Affecting Customer Loyalty in NCR : An Analysis “ in book titled Startup Enterprises and Contemporary Innovation Strategies in the Marketplace ISBN13: 9781522548317, Chapter 20, pgs 265-275, IGI Global Disseminator of Knowledge, DOI: 10.4018/978-1-5225-4831-7, https://www.igi-global.com/chapter/factors-affecting-customer-loyalty-in-ncr/191355
  • Research paper titled Analysis of Factor for Adoption of Digital Technology and its impact on Emerging Market in International Journal of Advanced Science and Technology ISSN 2005-4238, Vol 108, 2017pg 35-48
  • Research paper titled Hedonic Shoppers Factors Influencing Customer Satisfaction in Delhi and NCR : An Analysis in Leveraging Human Resources for Humanizing Management Practices and Fostering Entrepreneurship, Bloomsbury Publishing India Pvt Ltd, ISBN : 978-93-87471-35-1, 2018
  •  
  • Research Paper titled :Art of Learning for Knowledge Sharing: A case study of Parisar Asha” published in International Journal of Knowledge Management Studies, Vol 8, Nos ½, 2017 Pgs 166-176
  • Research Paper titled Brick and Mortar vs. Online Shopping Experience : A Study published in International Journal of Information Technology and Management, IJITM-138957, Vol 16, No 2, 2017 Pgs 133- 146
  • Research case study titled Impact of BSE SENSEX on Foreign Institutional Investment: A Study published in Knowledge creation and organizational well –being; Leveraging Talent Management and Appreciative Intelligence,, 2016 Bloomsbury Publication, ISBN : 978-93-84052-81-2
  • Research paper titled Offline Vs Online Shopping: The Study of Customer Preference for Visiting Brick and Mortar Outlet published in Optimizing Business Growth Strategies for Scaling Up, 2015, Bloomsbury Publication, ISBN 9789385436789
  • Research paper titled Facilitating the Development of Creative Minds : A Case Study on Parisar Asha published in Managing Complex Organisation Change, Action oriented Approaches for Sustaining Positive Interventions, 2015, Bloomsbury Publication, 9789385436772
  • Research paper titled High Performance Work Practices Facilitating Employee Engagement: A Study of PSUs in Delhi/NCR in Nepalese Journal of Management Science and Research, Vol 1, No.1, Jan-June 2016, ISSN 2467-9356
  • Research Paper titled  Compensation: Impact of Rewards and Organisational Justice on Employee Engagement in Retail Store Operations: A Study of Delhi and NCR published  in Business Excellence and Leadership: Transforming HR for Enhanced HR Capacity, 2015, Excel Books, ISBN: 978-93-84869-08-3
  • Research Paper titled : High Performance Work Practices, Organizational Citizenship Behavior and Turnover Intentions of IT Professionals: A Relational Perspective published in Business Excellence and Leadership: Transforming HR for Enhanced HR Capacity, 2015, Excel Books, ISBN: 978-93-84869-08-3
  • Case Study titled:  The Crave to Drape: An Assessment of Demand Determinants Impacting the Branded Indian Luxury Ethnic Wear and Traditional Apparel Industry    Case and teaching note published in www.thecasecentre.org.,Case reference no. http://www.thecasecentre.org/educators/products/view?id=126973
  • The Crave to Drape: An Assessment of Demand Determinants Impacting the Branded Indian Ethnic Wear and Traditional Apparel Industry, ISBN No. 978-93-84898-58-8, Understanding Work Experiences from Multiple Perspectives, 2015, pp 167-180
  • Compensation: Impact of Rewards on employee Engagement and the Role of Motivation in Retail Store Operations: A Study of Delhi and NCR, ISBN No. 978-81-924713-3-4, Managing Services in Competitive Environment, Sept 2013, pp 43-53,
  • Case Study titled Determinants of Demand in the Automobile Industry: Case Study of Southern India published in www.thecasecentre.org.,Case reference no. 214-013-1 & teaching reference no. 214-013-8 Link: http://www.thecasecentre.org/educators/search/results?s=2A930B810CDBB20ACA0E3ADC69BE9F29
  • Compensation: impact of rewards and organisational justice on turnover intentions and the role of motivation and job satisfaction: a study of retail store operations in NCR in the  International Journal of Human Resources Development and Management, Volume 13, Numbers 2-3, July 2013 , pp. 136-152(17)
  • Impact of Compensation on Sales Turnover and the Role of Motivation in Retail Store Operations : A Study of Delhi and NCR in the IIM - Indore Management Journal, Special Issue, CERE – 2013, ISSN : 0975-1653
  • Compensation: Implications of Organisational Justice on Employee Engagement and the mediating role of Motivation and Job Satisfaction in Nirma University Journal of Business and Management Studies, Vol 7, Nos 1 &2, July - Dec 2012, ISSN 2249-5630
  • Impact of Compensation on Motivation, Job Satisfaction and Turnover Intentions in the Retail Industry: A Study of NCR in Reframing Human Capital for Organizational Excellence, ISBN No. 978-93-82563-40-2, Dec 2012
  • Compensation: Impact of Rewards, Organisational Justice on Job Satisfaction
    and Turnover Intentions in Retail Store Operations: A Study of Delhi and
    NCR in Recent Trends in Business Management & Information Systems, International Conference on Business Management & IS, ISBN 9789382563396
  • Implementation of Six Sigma: facilitating efficient hiring in BPO industry in the Elixir Human Resources Management, 2A (2012) 11578-11583
  • Case Study on Early Attrition: Case of Concern for Human Resources in the International Journal of Multidisciplinary Research, July 2012, ISSN No. 2249-1058, Vol 2, Issue – 7
  • Key Skills Identification and Training Needs Analysis @Small and Medium Retailers in Delhi and NCR in the International Journal of Research in Commerce & IT, Management, Vol 1, Issue 2, July 2011, ISSN 2231-5756 ­­
  • Analysis of Employee engagement factors Study of Retail Store Operations in NCR,IFRSA Business Review (IBR), published by: International Forum of Researchers Students and Academician (IFRSA), IBR, Volume 1, Issue 1, Sept 2011
  • Employee Engagement @ Retail Industry, Rai Management Journal, June 2010; ISSN No. 0975-4326; Vol VII, Issue I.

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